Introduction

This Privacy Policy explains how Kaëlvoet Consulting (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use this website.

We are committed to respecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect and process the following types of personal information:

Information you provide directly:

• Name

• Email address

• Phone number (if provided)

• Any information you include in messages submitted via contact forms

Information collected automatically:

• IP address

• Browser type and version

• Pages visited and time spent on the website

• General usage and interaction data

This information is collected through basic website functionality and, where applicable, analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and communications

• Provide information about our services

• Improve the performance and usability of the website

• Monitor and analyse website usage

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process your personal information where:

• You have given consent (e.g. submitting a contact form)

• It is necessary to respond to your enquiry or request

• It is necessary for our legitimate interests, such as improving our website and services

4. Sharing of Information

We may share your information with trusted third-party service providers where necessary for website operation, such as:

• Website hosting providers

• Analytics providers

These providers are required to handle your information securely and only for the purposes specified.

We may also disclose information if required by law.

5. Cookies

This website may use limited cookies that are necessary for its proper functioning.

Where analytics tools are used, cookies may collect anonymous or aggregated information about how visitors use the website.

You can control or disable cookies through your browser settings.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure or alteration

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries

• Maintain communication records

• Comply with legal or administrative requirements

8. Your Rights

In accordance with applicable data protection laws, you have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Object to or restrict certain processing

• Withdraw consent where applicable

To exercise these rights, please contact us via the Contact page on this website.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us via the Contact page on this website.

Effective Date: 19 March 2026